What protection do sellers have?
As a seller on our platform, you benefit from several protections designed to create a safe and secure selling environment.
Information Protection
We implement general web protections to safeguard your information. We only share your information where necessary to:
- Operate the site and its essential functions
- Promote your listings to potential buyers
- Process transactions securely
For more details about how we handle your information, please refer to our Privacy Policy.
Seller Protection Policies
Our platform includes the following safeguards for sellers:
- Secure payment processing – All transactions are processed through our secure payment system
- Dispute resolution – A fair system to address and resolve issues between buyers and sellers
- Fraud prevention – Advanced systems to detect and prevent fraudulent activities
- Account security – Multi-factor authentication and account monitoring to prevent unauthorised access
Best Practices for Sellers
To maximise your protection as a seller, we recommend:
- Maintaining clear communication with buyers
- Documenting all transactions and communications
- Using the platform’s messaging system for all buyer-seller communications
- Taking clear photos and providing accurate descriptions of items
If you have any questions or concerns about seller protections, please contact our Support team.
