Do you offer refunds?
When Refunds Are Available
- Processing errors or technical issues with our site
- Purchases made in error (accidental purchases)
When Refunds Are Not Available
- Promotions that have already been applied to an account
- Requests made outside a reasonable timeframe after purchase
Change of Mind Refunds
Refunds requested due to a change of mind are processed at our discretion. These are evaluated on a case-by-case basis and are not guaranteed.
How to Request a Refund
To request a refund, please contact our customer support team with your order details and the reason for your refund request. We aim to process all valid refund requests within 5-7 business days.
Refund Processing Time
Once a refund request has been approved, funds will typically appear in your account within 3-5 business days, depending on your payment method and financial institution.
